Manager, Real Estate/DC Operations/Osaka, Japan

POSITION SUMMARY

This position offers you the opportunity to expand your skills and experience in MC Digital Realty facility property management with a large wholesale data center provider in Japan. As (Senior) Real Estate Manager, you will make an impact on virtually all aspects of the management of the assigned portfolio especially in Osaka region. You will leverage your in-depth experience to drive a variety of financial and operational responsibilities including financial reporting, budgeting, accruals, property inspections and certifications, insurance requirements, site physical security and onsite customer requests. We are proactive about helping our people grow and develop, and as MC Digital Realty continues to grow, we'll be looking for proven players to move up.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

You will be responsible for all financial aspects of the portfolio and play a key role in the management of the on-site physical security operations; and assist with supporting the facilities mission critical services.
The individual will lead a team of Real Estate specialists, including Assistant Real Estate
Managers (ARMs) and Property Assistants. You will also be tasked to manage third party vendors providing site physical security and other services that may be warranted over time.

 

More specifically, you will:

  • Oversee and be responsible for the planning, budgeting, forecast and control of operating and capital expenditures for Operational departments such as Data Center Management, Colocation and Remote Hand Management.
  • Manage the preparation of annual budgets, forecasts, monthly reports, and variance reports.
  • Support Purchase Order and Invoice Register process including accruals and payment of expenses, compliance with lease terms and operating/capital expenditures, and preparation of all related documentation.
  • Support construction accounting functions
  • Oversee the compliance of all customer lease agreements to ensure all obligations of the Landlord and Customer are being met.
  • Respond to customer requests and needs and coordinate with the other Operations function groups such as Data Center Management, Colocation and Remote Hand Management to solve the accounting (AR/AP), lease terms and site security issues.
  • Supervise and approve the administration of the facility liability insurances.
  • Maintain strong relationship with customers.
  • Together with the other Operations function groups, oversee the selection and performance of vendor services under the Operations division, including preparation of request for proposals and service agreements; monitor vendor performance to ensure compliance and standards established in the service agreement are being met; supervise scheduling and facilitating maintenance with vendors and customers.
  • Supervise the selection and performance of vendor services, including preparation of request for proposals and service agreements, strictly for site security vendors.
  • Ensures 100% compliance with MC Digital Realty’s security policies and procedures and Customer SLA lease requirements
  • Oversees training and SLA compliance of third-party security vendor.
  • Supports customer and industry annual compliance and certification requirements (ISO, SOC/PCI, etc.)
  • Perform property inspections on a regular basis; make recommendations to maintain/enhance the asset.
  • Mitigate / reduce operational risk by providing greater oversight at property level.
  • Increase physical security posture and campus-centric expertise to meet SLAs, audit and sales requirement.
  • Maintain a strong relationship with the Asset/Property Manager and Accounting Manager to ensure that all corporate objectives are being met.
  • Support of MC Digital Realty centralized processes including AR, AP, and others as required.
  • Supervise and manage team members to ensure exceptional performance is being achieved.
  • Set and attain performance goals.
  • Responsible for the development, coaching, and counseling of the team members.

 

REQUIREMENTS

To be a good fit for this opportunity you will have:

  • A bachelor’s degree in business, real estate, finance or engineering/computing is preferred, or the equivalent combination of experience.
  • Five to seven years of related experience in commercial property management and financial reporting. Experience in data center or other mission critical property and site security management is preferred.
  • A proven track record of providing superior customer service.
  • Solid understanding of financial terms and principles and the ability to analyze financial statements, including experience with financial reporting, accruals and budgeting.
  • Familiarity with data center terminology or the ability to learn it quickly.The ability to travel to other locations throughout the region as needed.
  • Strong mental acuity.
  • Proficient computer skills, including MS Office Suite.
  • Familiarity and experience with a property and accounting management software program (OBIC, etc.).
  • The ability to express ideas clearly in written and verbal communications, including the capability to create complex financial and business-related documents.
  • Experience working in a fast paced, high volume workplace and the ability to remain calm under high pressure.
  • Strong organizational skills and detail orientation.
  • Strong interpersonal skills, including the ability to interact effectively with demanding customers.
  • Self-starter mentality and the ability to work with minimal supervision. A good team player.
  • A strong property / construction / facility operations accounting background is preferred.
  • The ability to travel to other locations throughout the region as needed.

 

You will also receive a smartphone and laptop to monitor and respond to issues when you are off-site. The site runs 24x7 and you will need to be available and highly responsive to any problems.

 

 

For more detail, please contact careers@mc-digitalrealty.com.

 

DISCLAIMER - This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.